Product Manager Billing and Payables

Melbourne VIC

Full-time

Product Manager Billing and Payables | Job Alert

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A complete job description

Job no: 526703

Secure Pay as a brand

Services for Corporate Clients

Full-time, Fixed-Term Employment

Province: VIC

Place: Melbourne

You may believe you know who we are, but we're delivering in ways you've never seen.

We've had to adapt as well as the world, which is changing quickly, to make sure our future is even better than our history.

At Australia Post, everything is going well right now.

Digital technology and customer experience are the two pillars of Australia Post's development.

This new business unit is given the freedom to impress consumers and perform for our people.

We offer a welcoming and encouraging environment that develops talent, relies on teams to perform at their highest level, and makes use of contemporary business procedures and technological Advancements.

It has an unexpectedly collaborative and vibrant culture that has the air of a start-up rather than a 213-year-old institution.

Additionally, we're always looking for motivated individuals to join our team.

Experience with customers and digital technology

Designing, developing, and maintaining goods, services, and experiences that Australians adore and trust is the goal of customer experience and digital technology, which also aims to secure Australia Post's long-term viability.

Customer Experience, Customer Services, deciphering, Identity and Financial Services, Digital Channels, Data Science, Data Commercialization, Product Engineering, and Platforms, as well as Technology, are the main sectors that Customer Experience and Digital Technology are in charge of.

What does the position entail?

Putting the needs of the customer first when developing and delivering goods and services.
To drive desirable customer experience metrics and commercial objectives, and provide customer insights and market knowledge.
Aid in the development and execution of the product strategy.
Encourage the implementation of campaigns and initiatives connected to your product.
With an emphasis on SMB and Enterprise, support for onboarding new clients and growing existing customer service offerings
Manage daily product administration tasks such as issue resolution, policy upkeep, and general inquiries about the product.
Join forces with other auxiliary tasks including operations, risk, customer service, and market research
As needed, provide support and management for key stakeholders, including operations, IT, channels like retail, customer contact centers, and other stakeholder groups.

Experience Prerequisite.

Knowledge of creating, launching, and sustaining goods
Experience in operations, sales, or marketing
Experience using data analysis to deduce commercial insights
Understanding the disciplines of product management

We consider it wise to invest in our employees.

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We have a team devoted to providing career counseling and assistance for our employees because of this.

And we are aware of the importance of your personal life. We, therefore, put forth a lot of effort while also having a culture that values a true work-life balance.

Please talk to us about how this might work for you as our teams are flexible.

Aboriginal and/or Torres Strait Islander applicants are welcome, according to Australia Post. Learn how we honor and respect the Traditional Custodians of the l and what we use for our operations by watching this short film.

Ready to participate in Australia Post's transformation?

To help sculpt our future, click.

Listed as: October 5, 2022, AUS Eastern Daylight Time

Applications are due on October 19, 2022, Australian Eastern Daylight Time.