Australian Health Professionals
Southport, Gold Coast QLD
Administrative Assistants (Administration & Office Support)
Full time
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Complete Description
About AHP
AHP began eight years ago in a small office in Kogarah with one recruiter. Today, with more than 1500 workers spread over 4 locations and more than 100 client facilities across Australia, we are a significant provider of staffing solutions focusing on the nursing, allied health, aged care, and medical sectors.
Our team of committed specialists collaborates to provide clients and healthcare professionals alike with high-quality, individualized staffing solutions.
Our Aged Care Nursing team is seeking a committed After Hours Workforce Coordinator to join our team due to significant development!
Regarding the Role
The rostering and scheduling of the nursing team is the responsibility of the After Hours Workforce Coordinator, who ensures that our clients receive dependable, prompt, and consistently high-quality service.
To guarantee dependable service delivery and the efficient and effective use of staffing resources at the proper levels and skills necessary, you will make sure that the clinical roster is constantly manned to a high level.
You are in charge of answering questions from our clients and the nursing team on a daily basis, as well as making sure that the roster is properly staffed. When we have questions about rostering, you are the first person we talk to.
You will receive two weeks of in-person training for this position before working solely from home. You will have a rotating schedule for seven days a week, working alternating weekday shifts from 7 p.m. to 7 a.m.
Additionally, shift loadings and weekend penalty rates are available to you!
About you
- Highly developed written communication abilities, the capacity to pay close attention to detail, and a sense of pride in the work's quality
- A track record of developing fruitful, long-lasting connections with internal and external stakeholders
- Excellent time management and organizational abilities to make sure all parties are always aware of staff assignments and any changes that may take place.
- Knowledge of quality assurance and continuous improvement principles, as well as how to use them in practice
- A degree of analytical and problem-solving proficiency that is consistent and solutions-oriented
- Excellent customer service abilities and knowledge of confidentiality and privacy standards
What else do we have to say?
We are searching for individuals that share our objective of providing a top-notch service because AHP is a prominent name in the healthcare industry!We want our employees to have fun, and we also provide continuing chances for learning and growth.
We put in a lot of effort, but we also promote downtime with monthly team lunches, participation in charity events, birthday parties, a paid day off on your birthday, and if that's not enough, early Friday dismissal!
You are welcome to join the team, of course!
Employer inquiries
These inquiries will be part of your application:
- What sentence best encapsulates your ability to operate in Australia?
- What number of years have you worked as a workforce coordinator?
- Have you ever created a work schedule?
- Have you ever provided customer service?
Conclusion
Conclusion paragraph: AHP began eight years ago in a small office in Kogarah with one recruiter.
Today, with more than 1500 workers spread over 4 locations and more than 100 client facilities across Australia, we are a significant provider of staffing solutions focusing on the nursing, allied health, aged care, and medical sectors.
You are in charge of answering questions from our clients and the nursing team on a daily basis.
If you want to be part of something big with a strong reputation for quality service, then join us today!
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